Data Protection Policy

999tak Privacy Policy — How We Keep Your Information Safe

Your personal information is held in trust by us. Find out what we collect and how we use it.

Last Updated: January 2026 SSL Encrypted Not Sold to Third Parties

Summary: 999tak never sells your personal information to third parties. We only collect the data necessary to provide you with a better experience, and we store it with the highest level of security.

1 Introduction

Welcome to 999tak. This Privacy Policy explains what information we collect, how we use it, and how we keep it secure. By using our platform, you agree to the terms of this Privacy Policy.

As a platform trusted by millions of users across Bangladesh, 999tak has always made data protection its top priority. We believe your personal information belongs to you — we are simply its temporary custodians.

This Privacy Policy applies to our website, mobile app, and all related services. Our support team is always available for any questions you may have.

2 What Information We Collect

999tak collects two types of data: information you provide directly, and information collected automatically through your use of the platform.

Data Type Example Collection Methods
Identity Information Name, date of birth, national ID number At the time of registration
Contact Information Mobile number, email address During registration and profile updates
Financial Information Mobile Banking/Nagad number, transaction history During deposits and withdrawals
Device Information IP address, browser type, operating system Automatically
Gaming Information Betting history, win/loss records, preferred games While using the platform
Location Information Approximate location (IP-based) Automatically

Important: We never store your full payment card number or bank account password. Payment information is processed exclusively through certified payment gateways.

3 Purpose of Data Collection

999tak uses your information only for specific, legitimate purposes. We never use your data unnecessarily or sell it to any third party.

  • Account Management: To create, manage, and secure your account.
  • Identity Verification (KYC): To prevent illegal activities and fraud.
  • Payment Processing: To ensure deposits and withdrawals are processed correctly.
  • Customer Support: To resolve your issues and answer your questions.
  • Security Monitoring: To detect and prevent suspicious activity.
  • Legal Compliance: To meet the requirements of applicable laws and regulatory authorities.
  • Service Improvement: Data analysis to improve your experience.
  • Relevant Promotions: To send you relevant offers (you can opt out at any time).

Your Control: You can opt out of marketing communications at any time. This will not affect your core account services.

4 Data Storage & Security

999tak follows industry-leading standards to protect your data. Our servers are hosted in internationally recognized data centers and monitored around the clock.

  • 256-bit SSL/TLS Encryption: All data transmitted via the website and app is encrypted.
  • AES-256 Database Encryption: Stored sensitive data is encrypted with an additional layer of security.
  • Two-Factor Authentication (2FA): An extra layer of security for account access.
  • Regular Security Audits: Periodic audits conducted by independent security experts.
  • Firewall Protection: Protection against unauthorized access and DDoS attacks.

Data retention periods depend on the type of information and applicable legal requirements. Data for active accounts is retained until the account is closed. After closure, data is deleted within 5 years unless legal obligations require otherwise.

Security Assurance: 999tak will never ask for your password, OTP, or full financial details over the phone or by email. If you receive such a request, contact our support team immediately.

5 Cookies & Tracking Technologies

999tak uses cookies and similar technologies to enhance your browsing experience. These technologies help remember your preferences and make the platform work more effectively.

Cookie Type Purpose Can it be turned off?
Essential Cookies Login sessions, security tokens No (Required)
Functional Cookies Remembering language and account preferences Yes
Analytics Cookies Site Performance Monitoring Yes
Marketing Cookies Relevant Ads & Offers Yes

You can control or disable most cookies through your browser settings. However, turning off essential cookies may prevent certain features of the platform from working properly.

6 Sharing Data with Third Parties

999tak does not sell your data. However, limited information may be shared with trusted partners where necessary to deliver our services.

  • Payment Processors: Mobile Banking, Nagad, and other approved payment partners for processing transactions.
  • Identity Verification Service: Regulated service providers to complete the KYC process.
  • Cloud Services: For secure data storage and processing.
  • Legal Authorities: In response to a court order or a lawful request from a law enforcement agency.
  • Fraud Prevention Service: Specialized partners for identifying suspicious activity.

All partners operate under strict confidentiality agreements and may only use data for specified purposes. We regularly verify their compliance.

Our Commitment: 999tak never sells or rents your personal information to advertisers, data brokers, or any other commercial entity.

7 Your Rights

As a 999tak member, you have several important rights over your own data. We respect these rights and are committed to upholding them.

Right to Access InformationYou can request to know what information we hold about you.
Right to RectificationYou can update or correct any inaccurate or outdated information.
Right to ErasureYou can request deletion of your data under certain conditions.
Right to Restrict ProcessingYou can request that we stop using your data for specific purposes.
Data PortabilityYou can request a copy of your data or have it transferred elsewhere.
Right to Opt Out of MarketingYou can opt out of promotional communications at any time.

To exercise any of these rights, please contact our support team. We are committed to responding within 30 days. In some cases, legal obligations may prevent the complete deletion of certain data.

8 Minor Protection

999tak strictly prohibits registration and gaming by anyone under the age of 18. We do not collect or store data from minors.

  • Age verification is mandatory at registration.
  • Age is verified through identity document checks during the KYC process.
  • If a minor's account is detected, it is immediately suspended and all associated data is deleted.
  • Parents can contact support to report any suspicious accounts.

For Parents: If you believe your child is using 999tak, please contact our support team immediately. We will take prompt action.

9 Privacy Policy Updates

999tak may update this Privacy Policy from time to time. For significant changes, we will notify you via email or an on-platform notice.

  • The date of the most recent update will always be shown at the top of this page.
  • At least 7 days' notice will be given before any major changes.
  • Continued use of the platform after any changes constitutes acceptance of the updated policy.
  • We can provide a copy of a previous policy upon request.

10 Contact

For any privacy-related questions, complaints, or requests, you can reach us at:

  • Email: [email protected]
  • Live Chat: Via the chat button at the bottom right of the platform
  • Response Time: Within 24 hours (often sooner)

Our Commitment: We take any privacy concerns you have seriously. Your trust is our most valuable asset.

Why Is Your Information Safe at 999tak?

The Six Pillars of Our Data Protection

256-bit SSL Encryption

Every click, transaction, and piece of personal information is protected with bank-grade encryption. No hacker can access your data.

KYC Verification System

Every account goes through identity verification, which protects you from unauthorized use of your account by others.

Real-Time Fraud Detection

Our automated systems monitor for suspicious activity 24/7 and issue alerts in real time.

Secure Data Centers

Our servers are hosted in internationally certified data centers equipped with physical security, power backup, and disaster recovery systems.

We Do Not Sell Your Data

999tak never sells your personal information to advertisers or third parties. Your data is used solely to serve you.

Regular Security Audits

Independent cybersecurity experts regularly audit our systems to identify and address any vulnerabilities before they become an issue.

Play with peace of mind — your data is completely secure

Your privacy is our top priority at 999tak. Through industry-leading security technology and transparent policies, we ensure every moment on our platform is protected. Join today and enjoy your gaming experience on a platform you can trust.

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